Thursday, February 4, 2010

What's in a guarantee?


Have you ever received a price from a contractor or even a friend and signed and paid without reading the fine print. The guarantee is in the fine print. In the construction world the fine print is how the project is going to be constructed from the ground up. I am a firm believer that the process of how the product is going to be installed and what is expected by the homeowner should be in the fine print as well. That is essentially what comes with Begard pavers. Fieldstone Center of Charleston stands behind the products that we sell and we expect the same out of our suppliers. Belgard has a list of certified paver installers CLICK HERE. Pavers installed by the contractors listed on their website come with a guarantee of his workmanship for a period of 5 years. If you are not sure how the product is supposed to be installed, "Ask Us." We will help walk you through the process step by step. These guys do not get certified overnight. They spend many hours in the classroom recieving an ICPI certification as well as periodic jobsite inspections by Belgard employees to verify that the correct steps have been taken. Take a look at the diagram below for a proper ICPI installation method. You installer should be following these guidelines. If he is not that may be why is price was lower?


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